OnTrac - Fresno, California

OnTrac est une entreprise spécialisée dans les services logistiques, de livraison et d'expédition.

Vous pouvez les trouver à l'adresse suivante: Adresse: 3149 S Willow Ave, Fresno, CA 93725. Si vous préférez les contacter par téléphone, leur numéro est le: Téléphone: 8003345000.

Pour en savoir plus sur leurs services, vous pouvez visiter leur site web à l'adresse: Site web: ontrac.com.

Les spécialités d'OnTrac comprennent: Service logistique, Delivery service, Services d'expédition et de livraison, Société de livraison, Service de livraison.

Cette entreprise dispose d'une entrée accessible en fauteuil roulant et d'un parking accessible en fauteuil roulant.

OnTrac a reçu un total de 129 avis sur Google My Business. Malheureusement, la moyenne de ces avis est assez basse, avec une note de 1.7/5.

Cependant, cela ne signifie pas nécessairement que leurs services ne sont pas de qualité. Il est important de prendre en compte tous les facteurs avant de faire une évaluation.

Si vous êtes à la recherche d'une entreprise de livraison fiable et efficace, OnTrac pourrait être un choix à considérer. Nous vous recommandons de visiter leur site web pour en savoir plus sur leurs services et de prendre votre propre décision.

Avis de OnTrac

Ari C

1/5

This is the picture On Trac uploaded to show that my package was delivered. This is not my home. I have no idea whose house this is, but this is not my house. It's really easy to use a GPS on a cell phone or tablet. There is no excuse to give my items to a different person at a completely different location. My home is easy to find.

Corazon Esguerra

1/5

If I could give zero stars I would. My $1200 monitor from Newegg came smashed. The order was also supposed to released via signature and the Ontrac delivery person left the package at the door without even ringing the doorbell. I have downloaded footage from my ring camera to verify this. If I had the choice, I would never allow Ontrac to touch my parcels. I sincerely hope your business just fails.

Candice Hefley

1/5

You guys have had my package for 3 days. I can't get any help on the website and there is no logical reason why you are not delivering my package
Edit: almost two weeks later, the package is in Fresno and they still have not delivered it. Guess it is time to file a complaint with the BBB
Edit #2: I had to go to the facility to find out that they delivered my package to the wrong address, even though my status kept saying delivery delayed, they lied and refused to retrieve the package from the address they delivered it to. Unbelievable. Absolutely garbage and deserve to go out of business

Angie Sandoval

1/5

If i could give a negative -5 i absolutely would! Absolutely the dam worst delivery company EVER!
I was expecting a package after 6 days of lies from the delivery people saying they attempted delivery but had no gate access when the there was no gate i sat out there and watched my status go from out for deliveryto Attempted delivery with no deliveryvan in sight!. I Verified they had the right address it was right. I Called so many times to get assistance and everyone is useless. I finaly lost my patience I have not been able to get a hold of anyone I still have no package 6 days later. I was promised a call back Saturday within 2 hrs. Here I am Monday afternoon still waiting for a call or update on my pacage and still... NOTHING! WTH IS WRONG WITH THIS COMPANY!!!!!!
I have contacted the BBB and filed a formal complaint maybe that will help get some answers and speed up the process of a call back smh.

Jose Meza Jr.

1/5

Just earlier while we were on Shaw a OnTrac van sped up and cut off our car. Even though there was a good amount of distance when we merged onto the street about 4 car lengths of distance. This driver sped up and decided to speed up and cut us off and was clearly going above the normal speed limit. We were at 60mph and the driver 11r1r1rwr 12th rrr1was about 80-85 mph. This is very unprofessional of this driver.

Asia Amourr

1/5

I orderd from shein, and they were sending my package through ontrac. I made sure before confirming my order on shein my address was correct. On trac decided to change the address on their own doing now my package is being held!!! At this point i just want my money back. Their website is pointless to have any assistance with the live chat and they do not have a number to speak with an employee directly. NEVER AGIN

Luis Castaneda

5/5

I bought a gaming headset from Best Buy where OnTrac shipped it to my house. After reading the reviews, I was nervous and skeptical about my headset being delivered where I thought I was being scammed. This was my first experience with OnTrac. They did an excellent job where they knocked on my door twice and sent an email (if you signed up for service alerts in their website). It seems that they have improved so I gave them 5 stars where I encountered no problems at all.

Jesus Gutierrez

1/5

If I could give ZERO STARS I gladly would. Stay away from this business and select another popular delivery company because these guys are incompetent. I had ordered one thing which was bulky and requested to have it delivered to my residence. The email showed it was "delivered ". But there was no package at my front door. I know there are porch pirates out there but this was an obscure piece that didn't have any value except for me. I'm almost willing to bet the driver stole it. Sure wish I had a ring camera to prove my case. Please select a more reputable company like FedEx or UPS. I'm still fighting to get a replacement package.