Goodwill Store & Donation Center - Denver, Colorado

O. C.

As a customer in the area I checked and purchased books etc. Good prices clean attractive merchandise display. Good place to buy used books. Oct 5 2024

Ray Haveman

The short middle-aged man in charge is a extremely UNPROFESSIONAL toward female shoppers, and has made this location unbearable.

He stands behind me and stares at me while shopping. When I acknowledged him, he scolded me and said I shop "too aggressively." He then proceeded to hit on me, asking me what I do, and asked if I go to college. (why r u hitting on girls 20 years younger than u Aren't u suppose to be working) I made it clear that I was not interested...Now he harasses me every time I'm there.

Last week, I SHOPPED FOR 5 MINUTES BEFORE MAKING MY RETURN AND HE REFUSED to accept my return and STRAIGHT UP LIED TO ME, and said "my items were not on the receipt", and excused me "trying to return unpurchased items", and told me I am "banned from this location". I don't understand how someone could even return unpurchased items...and I WAS RETURNING ITEMS I WALKED IN WITH, AND I HAD A VALID RECEIPT. He had no evidence to support his accusations against me.

I came back to this same location 14 hours later and his employee completed the exact same return (& same receipt) with NO ISSUES.

I shop at multiple Goodwills every week and I have never had an issue with returning my merchandise after I shop.
If that's a rule, then MAKE A SIGN, but no where does it say to complete your return before shopping.

This man is also constantly micromanaging and yelling at his employees. Every employee (besides him) whom I've interacted with have all been super nice and helpful!!

I do not recommend shopping at this location if you do not want to be stared at like a piece of meat by the store manager.

(They also pull all of the 50% and 30% color items off of the racks and replace with all full priced items)

Kimi Rock

Shout out to Pat , the Goodwill employee who went above and beyond for me and helped me jump my car at the start of her shift,,after being stuck there in it in the parking lot all night! In the entire huge not many cars in yet,parking lot she could have parked anywhere, but parked right beside me, AND GAVE ME A JUMP SO I COULD GET HOME! You're an Angel, Pat!!! THANKS AGAIN !!!!

DANNYDOORMAN28

Pretty cool stuff, prices are great, plenty of parking, well organized, and friendly faces. Wouldn’t mind coming back if we are ever in the area.

Rich Denver

This is by far the cleanest and the most well organized thrift store in Southwest Denver.
You will be hard pressed to find a better thrift store, Goodwill or any other.

Victoria Reber Baca

The way the clothing is organized by size leads to non plus size pants being grouped in the wrong section. I have been in the store 4 times on the last 5 days and eveytime there a pants that are clearly too small for the section hung in the 14-18 sections. Hopefully the attached pic can help those who stock the racks.

Megan Martorano

They permanently closed their dressing rooms for "The safety of all guests" , unfortunate and inconvenient, but probably justified. But for some reason they've removed ALL mirrors in the entire store? So you can't even try anything over your clothes and see how it looks. What harm were the mirrors doing? It doesn't make any sense. If you're just looking for shoes or decorations maybe, otherwise I wouldn't bother.

Paola Robles Gil

For a place that relies on donations to exist, it's appalling that the Donation Center staff receives you as if they were doing YOU a favor for getting your clothes and shoes.

I brought in three full bags of clothes in excellent shape and it was as if I was giving them trash.

Next time, I will put my bags in the Clothes & Shoes donation bins around the city. That will spare me the annoyed faces.