Del Norte Sports and Wellness - Albuquerque, New Mexico

Le Del Norte Sports and Wellness est un club d'athlétisme et un centre de bien-être situé à Albuquerque, au Nouveau-Mexique. Avec son adresse pratique au 7120 Wyoming Blvd NE # 8B, Albuquerque, NM 87109, il est facilement accessible pour les membres et les visiteurs. Le club propose une variété de services et d'installations pour répondre à tous vos besoins en matière de remise en forme et de bien-être.

Le Del Norte Sports and Wellness dispose d'une grande salle de sport équipée d'équipements d'entraînement à la pointe de la technologie. Les membres ont accès à des entraîneurs personnels qualifiés qui peuvent les aider à atteindre leurs objectifs de remise en forme. Le club propose également des studios Pilates et un centre de yoga, offrant des cours pour tous les niveaux.

L'une des caractéristiques uniques du Del Norte Sports and Wellness est son engagement envers l'accessibilité. Le club dispose d'une entrée accessible en fauteuil roulant et d'un parking accessible en fauteuil roulant, ce qui en fait un choix idéal pour les personnes à mobilité réduite. Le club propose également une connexion Wi-Fi gratuite pour les membres. Il convient de noter que l'adhésion est obligatoire pour accéder aux installations et aux services du club.

Le Del Norte Sports and Wellness a reçu 197 avis sur Google My Business, avec une note moyenne de 3,7/5. Les commentaires des clients mettent en avant la qualité des installations, la variété des cours et l'expertise des entraîneurs. Cependant, certains clients ont mentionné des problèmes de propreté et de gestion du club.

Avis de Del Norte Sports and Wellness

sand man

1/5

I'll start out with the positive as my review is about the management and not the facility. I went to the Del Norte location and the facility was clean and spacious. They have a variety of machines, free weights, and cardio equipment in addition to nice amenities such as the wet sauna, indoor/outdoor pool, and hot tub. I noticed I wasn't going as much and so at the 1-year mark in August, I was going to cancel. Knowing the 1-month advance notice for cancellation, I called the club in July and was told I need to come in person. I was away for work and told them it wasn't feasible, the individual on the phone was courteous and said they could process the cancellation. I thought at the end of the phone call, the process was too easy, and they were very accommodating for my circumstance...
Fast forward 2 months (today, 12 September) when I checked my credit card statement and see another charge for September. I call again, and now the manager said they have no record of the request and to call corporate. I call corporate and I'm getting asked who I spoke with, when did I speak with them, etc, etc. I don't know about you all, but usually when you get what you want...ie: cancelling my membership. I don't tend to write down the name of who was assisting. So corporate says they are defaulting to the 1 month advance notification and will have to charge again for next month with the membership now ending in November. As a service member, I'm a firm believer in following through with what you commit to. I hit my 1-year obligation and wanted to end amicably, but the company has other priorities ($$$) instead of customer service.

Dana Gamaleri

5/5

Love del Norte location. Awesome pool and gym. My daughter enjoyed their camps when she was younger and now gets the summer membership to work out and swim. We are fans! Highly recommend

Robyn Harper

5/5

Love Del Norte Sports and Wellness. Recently joined. Swimming pools are outstanding! Jeremy is awesome. I highly recommend you call, ask for Jeremy, he is terrific ? Terrific club ?

Dionte Hardin

1/5

I never really write a review about anything, but I feel like this needs to be said. I've been going to this gym for almost three years now, and three different times, Sport and Wellness has charged me $500 each time. At this point, I really think they do this purposely to get a cash grab from people. Also, rather than telling me someone I'm one month behind, they wait five months to tell you that you are behind. At this point, I find it very unprofessional and unethical. I wouldn't expect this from a place like this. At this point, what am I paying for? This is not a cheap place to attend. I expect more out of a place like this. I have no words for a place like this, and I've given Sport and Wellness patience. Not anymore. I will be reporting to the BBB.

PETER NICASIO

1/5

The worst gym in new mexico. I canceled my membership in July and they are still billing me in September because they stated they left it available for me. this gym has old machines and closes at the weirdest hours.

Elizabeth collins

5/5

Just love this club! Particularly, the Del Norte location. They have a terrific indoor pool, great outdoor pool, Hot tub, Sauna and a steam room in each locker room. Always clean and tidy. Generally, lanes are easy to come by but there is the option now of booking a lane through their app.

Nancy Terr

4/5

I always feel good about going to this club. It's clean and kept up well. I can always find a lane to swim, since there are two pools. The hot tub is almost hot enough! Very nice. I ido not use the gym, because it is overwhelming, and the tv's are set too high to be comfortable on the bikes. I only use the pool at this club. Downside? Kinda expensive.

Nastassia Becenti

1/5

I was a member at Riverside location, I came to check out the del Norte location, I talked to Lauren in sales who was rude, told me it’s $30, would not even take me around, did not even attempt to even talk to me about prices or talk to me about rejoining. I left pretty upset, horrible customer service. Is this the way this location conducts business?